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Since deregulation of the utility monopolies, we all thought that things were going to get much easier and we would all benefit...how wrong we were...the utilities have since become wise to the market conditions they now face and continue to try every which way they can to claim as much money as they can from us and take what seems an ever increasing time to respond; delaying our projects and causing us hassle and complications we don’t need.
With UCML behind us, we are ever confident that the utilities always get slapped into line and we get the best possible result available to us, without having to divert our own time and attention to the minefield of regulations and rhetoric that appears to get ever more complex year on year.
Stephen Leahy, CEO